At Setandstreak (“we”, “us”, or “our”), operational security, transaction integrity, and financial compliance are fundamental principles. This Payment Security & Transactions Policy governs all financial transactions, initial consultation deposit payments, and balance settlements conducted through www.setandstreak.com (the “Site”).
- Business & Corporate Information
In compliance with statutory legal disclosure requirements, our registered corporate credentials are set out below:
Brand Name: Setandstreak
Company Name: XXX
Registered Office Address: XXX
Customer Support Email: fitness@setandstreak.com
Official Website: www.setandstreak.com
- Operational Payment Workflow & Deposit Structure
To ensure complete clarity regarding our booking and pricing mechanics, all service transactions strictly follow a structured workflow:
Consultation Deposit at Checkout: The pricing displayed on our website checkout represents an initial consultation deposit. Payment of this deposit reserves your inquiry and covers preliminary administrative review of your exercise schedule and routine parameters.
Requirements Review & Formal Quotation: Following your initial deposit, our team conducts a consultation to assess your specific routine objectives, layout requirements, and desired project scope. We then issue a formal written price quotation detailing the total cost.
Deposit Application & Booking Confirmation: Upon your explicit written approval of the formal quotation, your initial deposit is confirmed and applied toward the overall service fee. Your service appointment or project delivery schedule is then officially reserved.
Service Completion & Final Settlement: Our team executes the agreed planning resources and completes any scheduled on-site consultation as specified in the agreed project scope. Any remaining account balance becomes due and payable upon final service delivery.
- Payment Processing & Security Safeguards
Encrypted Data Transmission: All electronic payment transactions are executed over secure, transport-layer encrypted channels using standard SSL/TLS (Secure Sockets Layer / Transport Layer Security) protocols to safeguard data in transit.
Payment Credentials: Setandstreak does not store, process, or hold raw payment card details on our local servers. Payment transactions are processed directly by certified third-party financial institutions complying with Payment Card Industry Data Security Standards (PCI-DSS Level 1 compliance).
Strong Customer Authentication (SCA): In accordance with European PSD2 (Payment Services Directive 2) security frameworks, payments from European customers undergo standard 3D Secure verification to confirm account authorization.
- Currency & Pricing Integrity
Currencies Accepted: Transactions conducted through our checkout are processed in the primary official currency displayed at the point of sale (such as Euros or applicable regional billing currencies).
Transparent Pricing: We maintain a policy of complete price transparency. No additional administrative fees or unexpected surcharges will be applied beyond the confirmed written quotation provided to you prior to appointment execution.
- Billing Discrepancies & Customer Assistance
Transaction Verification: If you observe any discrepancy in your billing records or require clarification regarding a consultation deposit or balance settlement, please contact our administrative team immediately.
Prompt Resolution Support: Please forward any payment queries, receipt requests, or billing inquiries to fitness@setandstreak.com. Our customer support team aims to review and resolve all billing inquiries within 24 hours on business days.
- Policy Amendments
We reserve the right to update this Payment Security & Transactions Policy periodically to align with evolving statutory regulations or operational updates. The updated version will be posted on this page with a revised “Last Updated” date. Continued engagement with our Site or payment systems following updates constitutes acknowledgment of the revised policy.